News & Resources

A place to share news and resources for families in business—and their advisors.

Find By Subject: Communication

Communication Problems — and Solutions — in a Nutshell

(June 2012)

An introduction to SAVI®— the System for Analyzing Verbal Interaction By Claudia Byram, Ph.D. and Ian Macnaughton, Ph.D. (This article was first published in the Spring 2013 issue of Insights into Clinical Counselling, the Journal of of the BC Association of …


SAVI ® – Having Conversations That Work

(June 2012)

SAVI ® – System for Analyzing Verbal Interaction SAVI is straightforward to understand, providing simple techniques for describing and mapping all aspects of a conversation. By studying this method, you learn to differentiate between the content of communication —WHAT you’re …


Emotional Dynamics in Family Business: Challenges & Opportunities

(June 2012)

When a business decision becomes a family problem – Stephen imagined his 65th birthday party at his son Kevin’s home would fill him with a sense of achievement. He and his wife, Gloria, just five years younger, had built their …


Transforming Family Business Conflict

(June 2012)

In September 2012, I co-presented a ninety-minute webinar for the Canadian Association of Family Enterprise.  It was attended by forty-five members and a recording of the webinar is available on CAFE’s website.  It is for members of family businesses and …


When Family Dynamics are Dangerous for Your Family Business

(June 2012)

Managing family dynamics is key to maintain both business success and preserving family wealth.


Family Councils and the Role of the Facilitator

(June 2012)

A family council is a way of holding family meetings—and can be particularly useful when making key decisions.


Do You Make These Conversation Mistakes?

(June 2012)

When we learn to stop using unproductive ways of communicating, we open up real possibility for agreement.


15 Ways to Cultivate Meeting Success

(June 2012)

Foster productive business and family interactions with these powerful communication techniques.